Real experts.
No layers.
Amazon and Walmart catalog support handled directly by specialists — no agency overhead, no junior guesswork, no one to pass your message through.
Amazon US · Amazon CA · Amazon UK · Amazon EU · Walmart US
The person you speak to is the person doing the work.
We built CatalogFix because the agency model shortchanges both clients and talent. Agencies hire PH VAs at a fraction of the client rate, load each person with 10–15 accounts, and pocket the margin.
The talent burns out. The client gets stretched-thin attention. The agency gets paid either way. We left that system and built something it cannot be.
What we handle — directly.
Every service is executed by the specialist you're talking to. Nothing is delegated, outsourced, or handed off.
Simple from the start.
No onboarding maze. No discovery calls that go nowhere. Three steps to getting your catalog properly handled.
Reach Out
Tell us what's not working. We respond directly — no contact form purgatory, no waiting on a sales rep who's never touched an account.
We Assess
We review your account and tell you honestly whether we're the right fit. No overpromising. If we can't serve you well, we'll say so upfront.
We Get to Work
The specialist handling your account owns it from day one. You'll hear from them directly — not through an account manager, not through layers.
Principles, not slogans.
Not brand words. These are how decisions get made, issues get handled, and people get treated.
Transparency First
Every decision is explained. Every call is backed by reasoning. We don't hide behind process — we tell you what we're doing and why, from day one.
Expert-Led Execution
Your catalog is handled by specialists with real, hands-on account management experience. Not juniors learning on the job — experts who own the work.
Ownership & Accountability
We treat every catalog like it's ours. If something breaks, we fix it. If something can improve, we act on it — without being asked.
Straight Communication
No BS. No runaround. You're already talking to the person doing the work — so communication is clear, direct, and fast.
Built from inside the system.
CatalogFix was built by someone who spent years inside Amazon agencies watching skilled talent get underpaid — and clients get underserved.
Amazon brands are tired of signing with agencies and getting handed off to someone junior learning on their account. Tired of paying retainers without knowing what they're paying for. Tired of chasing updates from people juggling 12 other clients at the same time.
We know this because we came from inside that system. Our founder worked as a PH VA at Amazon agencies — doing real catalog work, handling real accounts, while being paid below what the work was worth and treated as a number. The agency collected the premium. The VA absorbed the risk. The client got stretched-thin attention.
"You just need the right people, treated right, working without layers."
CatalogFix was built to break that cycle. When you work with us, you work directly with us. No layers. No juniors. No one reassigned mid-project. The person you speak to is the person doing the work.
We price fairly. We pay our team ethically. We say no when we're not the right fit. We take on clients we can actually serve well. That's not a pitch — that's how we're structured. And it's why the work is better.
Asked before you ask.
Straight answers to the things sellers usually want to know before they email us.
How are you different from an agency?
Agencies put an account manager between you and the person doing the work, then load that person with 10–15 accounts. We don't. The specialist you email is the specialist in your account — no layers, no handoffs, no juniors learning on your listings.
How does pricing work?
We scope the work first, then quote it — a flat project price or a fair monthly arrangement, depending on what you need. No inflated retainers, no long-term lock-in, and you'll know exactly what you're paying for before we start.
Which marketplaces do you cover?
Amazon US, CA, UK, and EU, plus Walmart US. That includes marketplace-specific SEO and localization — not copy-pasting your US listing into other regions.
Can you fix one specific problem, or is it full management only?
Both. Plenty of clients come to us with a single stuck listing, a suppression, or a variation that won't attach — and that's the whole engagement. If you want ongoing support after that, it's there. If not, the fix is the fix.
What happens after I email you?
You get a reply from the specialist who would handle your account — not a sales rep. We look at what's going on, tell you honestly whether we can help, and give you a clear scope and price. If we're not the right fit, we'll say so.
What size sellers do you work with?
Size matters less than fit. We take on accounts we can serve well — from single-product brands to established catalogs. What we won't do is stack clients until attention gets thin. If our plate is full, we'll tell you instead of taking your money.
Let's talk about your catalog.
Tell us what's broken, what's not growing, or what's gone unresolved. We'll respond directly — from the person who'd be doing the work.
What to expect
- A direct reply from the specialist — not an intake form
- An honest look at your catalog and where we can help
- No pressure, no pitch deck, no hard sell
- If we're not the right fit, we'll tell you upfront
- Clear scope and pricing — no inflated retainers